OD9 Troubleshooting
Common Problems Opening OD9 Files
Omnis Studio Disappeared
When you double-click your OD9 file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". When this happens, it is commonly due to Omnis Studio missing in %%os%%. This will prevent you from double-clicking to open the OD9 file because the OS doesn’t know how to handle it.
Tip: If you know of another program that can open your OD9 file, you can try opening it by selecting the application from the programs listed.
Wrong Version of Omnis Studio is Installed
Sometimes your installed version of Omnis Studio won't support your Omnis5 Database File file. Visit the Omnis Software website to download (or purchase) the latest version of Omnis Studio. This issue mainly occurs when your Omnis5 Database File file was created by a newer version of Omnis Studio than you have on your PC.
Tip: Find clues on the correct software version by right-clicking your OD9 file and clicking "Properties".
Summary: In either case, the majority of problems opening OD9 files are related to not having the correct software application installed on your computer.
Other OD9 File Opening Causes
In the majority of cases, installing the right version of Omnis Studio will resolve your issue. Other OD9 opening errors can be created by other system problems inside of %%os%%. These issues include:
- OD9 file type Registry entries are wrong
- Mistaken removal of the Windows registry OD9 description
- Omnis Studio or another OD9 application experienced a flawed installation
- File corruption affecting your OD9 file
- OD9 file integrity has been compromised by malware
- Device drivers of the hardware associated with your OD9 file are corrupt or out-of-date
- Your PC doesn’t have enough available resources to open the Omnis5 Database File file
Quiz: Which file extension is not a type of spreadsheet?
That's Correct!
An XES file is a type of Settings File, used to store program configuration details. Although it has "X" in the name, it is not a spreadsheet file.
Close, but not quite...
An XES file is a type of Settings File, used to store program configuration details. Although it has "X" in the name, it is not a spreadsheet file.